| Applications .. eSKiMoS |
| |
|
Applications
|
| |
|
Authority Matrix
|
| |
|
Balanced Scorecard
|
| |
|
├ |
Business Goals, Customer Perspective
|
| |
|
├ |
Business Goals, Financial Perspective
|
| |
|
├ |
Business Goals, Internal Perspective
|
| |
|
└ |
Business Goals, Learning and Growth Perspective
|
| |
|
Best Practice
|
| |
|
└ |
Dilberts Firma führt Best Practices ein...
|
| |
|
BI
|
| |
|
the software product formerly known as
...
|
| |
|
├ |
BPMspace
|
| |
|
│ |
└ |
BPMspace CMDB Download Release Note
|
| |
|
BRM
|
| |
|
BSM
|
| |
|
Business Governance
|
| |
|
Business Intelligence
|
| |
|
├ |
Methoden der Business Intelligence
|
| |
|
└ |
Visual Business Intelligence
|
| |
|
Business Service Management
|
| |
|
Buzzword
|
| |
|
Capability Maturity Model Integration
|
| |
|
│ |
└ |
3.2 A Conceptual Data Model
|
| |
|
CMDB
|
| |
|
│ |
└ |
CMDB Intensiv Workshop
|
| |
|
└ |
CMDB Modellierung
|
| |
|
CMII
|
| |
|
CMMI-ACQ
|
| |
|
CMMI-DEV
|
| |
|
CMMI-SVC
|
| |
|
CMMI
|
| |
|
├ |
CMMI für Entwicklung
|
| |
|
│ |
└ |
CMMI Prozessgebiete für Entwicklung
|
| |
|
│ |
└ |
Configuration Management
|
| |
|
├ |
Process Areas
|
| |
|
│ |
└ |
Konfigurationsmanagement (CMMI)
|
| |
|
├ |
Prozessgebiete
|
| |
|
├ |
CMMI für Services
|
| |
|
│ |
└ |
CMMI Prozessgebiete für Services
|
| |
|
CMMu
|
| |
|
CobitT
|
| |
|
├ |
Acquire and Implement (AI)
|
| |
|
│ |
├ |
AI01 Identify automated solutions
|
| |
|
│ |
│ |
├ |
AI01.3 Feasibility Study and Formulation of
...
|
| |
|
│ |
│ |
└ |
identifying technically feasible and cost-effective solutions
|
| |
|
│ |
├ |
AI02 Acquire and maintain application software
|
| |
|
│ |
├ |
AI03 Acquire and maintain technology
...
|
| |
|
│ |
│ |
└ |
AI03.2 Infrastructure Resource Protection and Availability
|
| |
|
│ |
├ |
AI04 Enable operation and use
|
| |
|
│ |
│ |
└ |
AI04.2 Knowledge Transfer to Business Management
|
| |
|
│ |
├ |
AI05 Procure IT resources
|
| |
|
│ |
├ |
AI06 Manage changes
|
| |
|
│ |
│ |
└ |
AI06.4 Change Status Tracking and Reporting
|
| |
|
│ |
└ |
AI07 Install and accredit solutions and
...
|
| |
|
│ |
├ |
CobiT Basic Practitioner Prüfung
|
| |
|
│ |
├ |
CobiT Basic Practitioner Schulung
|
| |
|
│ |
├ |
CobiT Basic Practitioner Training
|
| |
|
│ |
└ |
CobiT Basic Practitioner Zertifikat
|
| |
|
├ |
CobiT Domains
|
| |
|
├ |
Deliver and Support (DS)
|
| |
|
│ |
├ |
DS01 Define and manage service levels
|
| |
|
│ |
│ |
├ |
DS01.1 Service Level Management Framework
|
| |
|
│ |
│ |
└ |
DS01.2 Definition of Services
|
| |
|
│ |
├ |
DS02 Manage third-party services
|
| |
|
│ |
├ |
DS03 Manage performance and capacity
|
| |
|
│ |
├ |
DS04 Ensure continuous service
|
| |
|
│ |
│ |
└ |
DS04.01 IT Continuity Framework
|
| |
|
│ |
├ |
DS05 Ensure systems security
|
| |
|
│ |
├ |
DS06 Identify and allocate costs
|
| |
|
│ |
├ |
DS07 Educate and train users
|
| |
|
│ |
├ |
DS08 Manage service desk and incidents
|
| |
|
│ |
├ |
DS09 Manage the configuration
|
| |
|
│ |
│ |
├ |
DS09.1 Configuration Repository and Baseline
|
| |
|
│ |
│ |
├ |
DS09.2 Identification and Maintenance of Configuration
...
|
| |
|
│ |
│ |
└ |
DS09.3 Configuration Integrity Review
|
| |
|
│ |
├ |
DS10 Manage problems
|
| |
|
│ |
├ |
DS11 Manage data
|
| |
|
│ |
│ |
└ |
maintaining the completeness, accuracy, availability and
...
|
| |
|
│ |
│ |
├ |
DS11.1 Business Requirements for Data Management
|
| |
|
│ |
│ |
├ |
DS11.2 Storage and Retention Arrangements
|
| |
|
│ |
│ |
├ |
DS11.3 Media Library Management System
|
| |
|
│ |
│ |
├ |
DS11.4 Disposal
|
| |
|
│ |
│ |
├ |
DS11.5 Backup and Restoration
|
| |
|
│ |
│ |
└ |
DS11.6 Security Requirements for Data Management
|
| |
|
│ |
├ |
DS12 Manage the physical environment
|
| |
|
│ |
├ |
DS13 Manage operations
|
| |
|
│ |
│ |
└ |
DS13.3 IT Infrastructure Monitoring
|
| |
|
├ |
ICS
|
| |
|
├ |
IKS
|
| |
|
├ |
Internal Control System
|
| |
|
├ |
Internal Control
|
| |
|
├ |
Internes Kontrollsystem
|
| |
|
├ |
IT Goals
|
| |
|
│ |
├ |
Respond to business requirements in alignment
...
|
| |
|
│ |
├ |
Respond to governance requirements in line
...
|
| |
|
│ |
├ |
Ensure satisfaction of end users with
...
|
| |
|
│ |
├ |
Optimise use of information
|
| |
|
│ |
├ |
Create IT agility
|
| |
|
│ |
├ |
Define how business functional and control
...
|
| |
|
│ |
├ |
Acquire and maintain integrated and standardised
...
|
| |
|
│ |
├ |
Acquire and maintain an integrated and
...
|
| |
|
│ |
├ |
Acquire and maintain IT skills that
...
|
| |
|
│ |
├ |
Ensure mutual satisfaction of third-party relationships.
|
| |
|
│ |
├ |
Ensure seamless integratation of applications into
...
|
| |
|
│ |
├ |
Ensure transparency and understanding of IT
...
|
| |
|
│ |
├ |
Ensure proper use and performance of
...
|
| |
|
│ |
├ |
Account for and protect all IT
...
|
| |
|
│ |
├ |
Optimise the IT infrastructure, resources and
...
|
| |
|
│ |
├ |
Reduce solution and service delivery defects
...
|
| |
|
│ |
├ |
Protect the achievement of IT objectives.
|
| |
|
│ |
├ |
Establish clarity on the business impact
...
|
| |
|
│ |
├ |
Ensure that critical and confidential information
...
|
| |
|
│ |
├ |
Ensure that automated business transactions and
...
|
| |
|
│ |
├ |
Ensure that IT services and infrastructure
...
|
| |
|
│ |
├ |
Ensure minimum business impact in the
...
|
| |
|
│ |
├ |
Make sure that IT services are
...
|
| |
|
│ |
├ |
Improve IT?s cost-efficiency and its contribution
...
|
| |
|
│ |
├ |
Deliver projects on time and on
...
|
| |
|
│ |
├ |
Maintain the integrity of information and
...
|
| |
|
│ |
├ |
Ensure IT compliance with laws, regulations
...
|
| |
|
│ |
└ |
Ensure that IT demonstrates cost-efficient service
...
|
| |
|
├ |
Monitor and Evaluate (ME)
|
| |
|
│ |
├ |
ME 01 Monitor and evaluate IT
...
|
| |
|
│ |
├ |
ME02 Monitor and evaluate internal control
|
| |
|
│ |
│ |
├ |
ME02.6 Internal Control at Third Parties
|
| |
|
│ |
│ |
└ |
monitoring the internal control processes for
...
|
| |
|
│ |
├ |
ME03 Ensure compliance with external
...
|
| |
|
│ |
├ |
ME04 Provide IT governance
|
| |
|
│ |
│ |
└ |
ME04.1 Establishment of an IT Governance
...
|
| |
|
├ |
Plan and Organise (PO)
|
| |
|
│ |
├ |
PO 01 Define a strategic IT
...
|
| |
|
│ |
│ |
└ |
PO01.6 IT Portfolio Management
|
| |
|
│ |
├ |
PO 02 Define the information architecture
|
| |
|
│ |
│ |
├ |
PO02.1 Enterprise Information Architecture Model
|
| |
|
│ |
│ |
├ |
PO02.2 Enterprise Data Dictionary and Data
...
|
| |
|
│ |
│ |
├ |
PO02.3 Data Classification Scheme
|
| |
|
│ |
│ |
└ |
PO02.4 Integrity Management
|
| |
|
│ |
├ |
PO 03 Determine technological direction
|
| |
|
│ |
│ |
└ |
PO03.2 Technology Infrastructure Plan
|
| |
|
│ |
├ |
PO 04 Define the IT
...
|
| |
|
│ |
│ |
├ |
PO04.01 IT Process Framework
|
| |
|
│ |
│ |
├ |
PO04.02 IT Strategy Committee
|
| |
|
│ |
│ |
├ |
PO04.03 IT Steering Committee
|
| |
|
│ |
│ |
├ |
PO04.04 Organisational Placement of the IT
...
|
| |
|
│ |
│ |
├ |
PO04.05 IT Organisational Structure
|
| |
|
│ |
│ |
├ |
PO04.06 Establishment of Roles and Responsibilities
|
| |
|
│ |
│ |
├ |
PO04.07 Responsibility for IT Quality Assurance
|
| |
|
│ |
│ |
├ |
PO04.08 Responsibility for Risk, Security and
...
|
| |
|
│ |
│ |
├ |
PO04.09 Data and System Ownership
|
| |
|
│ |
│ |
├ |
PO04.10 Supervision
|
| |
|
│ |
│ |
├ |
PO04.11 Segregation of Duties
|
| |
|
│ |
│ |
├ |
PO04.12 IT Staffing
|
| |
|
│ |
│ |
├ |
PO04.13 Key IT Personnel
|
| |
|
│ |
│ |
├ |
PO04.14 Contracted Staff Policies and Procedures
|
| |
|
│ |
│ |
├ |
PO04.15 Relationships
|
| |
|
│ |
│ |
└ |
defining and implementing IT processes with
...
|
| |
|
│ |
├ |
PO 05 Manage the IT
...
|
| |
|
│ |
├ |
PO 06 Communicate management aims
...
|
| |
|
│ |
├ |
PO 07 Manage IT human resources
|
| |
|
│ |
│ |
└ |
assigning roles that correspond with skills
|
| |
|
│ |
├ |
PO 08 Manage quality
|
| |
|
│ |
├ |
PO 09 Assess and manage IT
...
|
| |
|
│ |
├ |
PO 10 Manage projects
|
| |
|
│ |
│ |
├ |
PO10.01 Programme Management Framework
|
| |
|
│ |
│ |
├ |
PO10.02 Project Management Framework
|
| |
|
│ |
│ |
├ |
PO10.03 Project Management Approach
|
| |
|
│ |
│ |
├ |
PO10.04 Stakeholder Commitment
|
| |
|
│ |
│ |
├ |
PO10.05 Project Scope Statement
|
| |
|
│ |
│ |
├ |
PO10.06 Project Phase Initiation
|
| |
|
│ |
│ |
├ |
PO10.07 Integrated Project Plan
|
| |
|
│ |
│ |
├ |
PO10.08 Project Resources
|
| |
|
│ |
│ |
├ |
PO10.09 Project Risk Management
|
| |
|
│ |
│ |
├ |
PO10.10 Project Quality Plan
|
| |
|
│ |
│ |
├ |
PO10.11 Project Change Control
|
| |
|
│ |
│ |
├ |
PO10.12 Project Planning of Assurance Methods
|
| |
|
│ |
│ |
├ |
PO10.13 Project Performance Measurement, Reporting and
...
|
| |
|
│ |
│ |
├ |
PO10.14 Project Closure
|
| |
|
│ |
│ |
└ |
Defined Programme and Project Management Approach
|
| |
|
└ |
IT Resources (according to CobiT)
|
| |
|
Committee of Sponsoring Organizations
|
| |
|
Component Failure Impact Analysis
|
| |
|
Configuration Expert Zertifikat
|
| |
|
Configuration Repository
|
| |
|
Consulting Services
|
| |
|
Control Objective
|
| |
|
Control Objectives for Information and Related
...
|
| |
|
Corporate Governance
|
| |
|
COSO
|
| |
|
│ |
├ |
COSO Internal Control Framework
|
| |
|
│ |
│ |
├ |
Control activities
|
| |
|
│ |
│ |
├ |
Control Environment
|
| |
|
│ |
│ |
├ |
Information and communication
|
| |
|
│ |
│ |
├ |
Monitoring
|
| |
|
│ |
│ |
└ |
Risk assessment
|
| |
|
The 8 Steps to Successful Change
|
| |
|
Dashboard
|
| |
|
└ |
Dogbert empfiehlt eine Dashboard Application
|
| |
|
Deming Cycle
|
| |
|
Selection of Dilbert Comic Strips that
...
|
| |
|
└ |
Dilbert muss sich mit Interessensvertretern abstimmen
|
| |
|
DIN 69901:1987-08
|
| |
|
DIN 69901 Projektmanagement Projektmanagementsysteme
|
| |
|
├ |
Teil 1: Grundlagen
|
| |
|
│ |
├ |
1 Anwendungsbereich
|
| |
|
│ |
├ |
2 Normative Verweisungen
|
| |
|
│ |
├ |
3 Begriffe
|
| |
|
│ |
├ |
4 Grundlagen für Projektmanagementsysteme
|
| |
|
│ |
│ |
├ |
1 Allgemeines
|
| |
|
│ |
│ |
├ |
2 Ziele des Einsatzes von Projektmanagementsystemen
|
| |
|
│ |
│ |
├ |
3 Modellcharakter von Projektmanagementsystemen
|
| |
|
│ |
│ |
├ |
4 Wesentliche Eigenschaften des Projektmanagementsystems
|
| |
|
│ |
│ |
├ |
5 Erwartungen der Trägerorganisation an das
...
|
| |
|
│ |
├ |
6 Unterstützung des Projektmanagementsystems durch die
...
|
| |
|
│ |
│ |
├ |
7 Dokumentation des Projektmanagementsystems
|
| |
|
│ |
│ |
└ |
8 Regeln für Projektmanagementprozesse
|
| |
|
├ |
Teil 2: Prozesse, Prozessmodell
|
| |
|
│ |
├ |
Projektmanagementprozesse
|
| |
|
│ |
│ |
├ |
Beschreibungen der PM-Prozesse
|
| |
|
│ |
│ |
│ |
├ |
Abnahme erteilen
|
| |
|
│ |
│ |
│ |
├ |
Abschlussbesprechung durchführen
|
| |
|
│ |
│ |
│ |
├ |
Änderungen steuern
|
| |
|
│ |
│ |
│ |
├ |
Arbeitspakete beschreiben
|
| |
|
│ |
│ |
│ |
├ |
Aufwände grob schätzen
|
| |
|
│ |
│ |
│ |
├ |
Erfolgskriterien definieren
|
| |
|
│ |
│ |
│ |
├ |
Freigabe erteilen
|
| |
|
│ |
│ |
│ |
├ |
Freigabe erteilen
|
| |
|
│ |
│ |
│ |
├ |
Freigabe erteilen
|
| |
|
│ |
│ |
│ |
├ |
Gegenmaßnahmen zu Risiken planen
|
| |
|
│ |
│ |
│ |
├ |
Grobstruktur erstellen
|
| |
|
│ |
│ |
│ |
├ |
Information, Kommunikation, Berichtswesen und Dokumentation planen
|
| |
|
│ |
│ |
│ |
├ |
Information, Kommunikation, Berichtswesen und Dokumentation steuern
|
| |
|
│ |
│ |
│ |
├ |
Information, Kommunikation und Berichtswesen festlegen
|
| |
|
│ |
│ |
│ |
├ |
Kick-off durchführen
|
| |
|
│ |
│ |
│ |
├ |
Kosten- und Finanzmittelplan erstellen
|
| |
|
│ |
│ |
│ |
├ |
Kosten und Finanzmittel steuern
|
| |
|
│ |
│ |
│ |
├ |
Leistungen würdigen
|
| |
|
│ |
│ |
│ |
├ |
Machbarkeit bewerten
|
| |
|
│ |
│ |
│ |
├ |
Meilensteine definieren
|
| |
|
│ |
│ |
│ |
├ |
Nachforderungen steuern
|
| |
|
│ |
│ |
│ |
├ |
Nachkalkulation erstellen
|
| |
|
│ |
│ |
│ |
├ |
PM-Prozesse auswählen
|
| |
|
│ |
│ |
│ |
├ |
Projektabschlussbericht erstellen
|
| |
|
│ |
│ |
│ |
├ |
Projektdokumentation archivieren
|
| |
|
│ |
│ |
│ |
├ |
Projekterfahrungen sichern
|
| |
|
│ |
│ |
│ |
├ |
Projektinhalte abgrenzen
|
| |
|
│ |
│ |
│ |
├ |
Projektkernteam bilden
|
| |
|
│ |
│ |
│ |
├ |
Projektmarketing definieren
|
| |
|
│ |
│ |
│ |
├ |
Projektorganisation auflösen
|
| |
|
│ |
│ |
│ |
├ |
Projektorganisation planen
|
| |
|
│ |
│ |
│ |
├ |
Projektplan erstellen
|
| |
|
│ |
│ |
│ |
├ |
Projektstrukturplan erstellen
|
| |
|
│ |
│ |
│ |
├ |
Projektteam bilden
|
| |
|
│ |
│ |
│ |
├ |
Projektteam entwickeln
|
| |
|
│ |
│ |
│ |
├ |
Projektumfeld/Stakeholder analysieren
|
| |
|
│ |
│ |
│ |
├ |
Qualität sichern
|
| |
|
│ |
│ |
│ |
├ |
Qualitätssicherung planen
|
| |
|
│ |
│ |
│ |
├ |
Ressourcen rückführen
|
| |
|
│ |
│ |
│ |
├ |
Ressourcen steuern
|
| |
|
│ |
│ |
│ |
├ |
Ressourcenplan erstellen
|
| |
|
│ |
│ |
│ |
├ |
Risiken analysieren
|
| |
|
│ |
│ |
│ |
├ |
Risiken steuern
|
| |
|
│ |
│ |
│ |
├ |
Termine steuern
|
| |
|
│ |
│ |
│ |
├ |
Terminplan erstellen
|
| |
|
│ |
│ |
│ |
├ |
Umgang mit Änderungen planen
|
| |
|
│ |
│ |
│ |
├ |
Umgang mit Risiken festlegen
|
| |
|
│ |
│ |
│ |
├ |
Umgang mit Verträgen definieren
|
| |
|
│ |
│ |
│ |
├ |
Verträge beenden
|
| |
|
│ |
│ |
│ |
├ |
Verträge mit Kunden und Lieferanten abwickeln
|
| |
|
│ |
│ |
│ |
├ |
Vertragsinhalte mit Kunden festlegen
|
| |
|
│ |
│ |
│ |
├ |
Vertragsinhalte mit Lieferanten festlegen
|
| |
|
│ |
│ |
│ |
├ |
Vorgänge anstoßen
|
| |
|
│ |
│ |
│ |
├ |
Vorgänge beschreiben
|
| |
|
│ |
│ |
│ |
├ |
Vorgänge planen
|
| |
|
│ |
│ |
│ |
├ |
Ziele definieren
|
| |
|
│ |
│ |
│ |
├ |
Ziele skizzieren
|
| |
|
│ |
│ |
│ |
├ |
Zielerreichung steuern
|
| |
|
│ |
│ |
│ |
└ |
Zuständigkeit klären
|
| |
|
├ |
Teil 3: Methoden
|
| |
|
│ |
├ |
4 Projektmanagement-Methoden
|
| |
|
│ |
├ |
Aufwandschätzung
|
| |
|
│ |
├ |
Projektcontrolling
|
| |
|
│ |
├ |
Projektstrukturierung
|
| |
|
│ |
└ |
Projektvergleich
|
| |
|
├ |
Teil 4: Daten, Datenmodell
|
| |
|
├ |
Teil 5: Begriffe
|
| |
|
├ |
Projektmanagement Definition nach DIN
|
| |
|
│ |
├ |
Abschluss
|
| |
|
│ |
├ |
Definition
|
| |
|
│ |
├ |
Initialisierung
|
| |
|
│ |
├ |
Planung
|
| |
|
│ |
└ |
Steuerung
|
| |
|
├ |
Prozessgruppen
|
| |
|
├ |
Wissensgebiete
|
| |
|
│ |
├ |
Ablauf und Termine
|
| |
|
│ |
├ |
Änderungen
|
| |
|
│ |
├ |
Information / Kommunikation / Dokumentation
|
| |
|
│ |
├ |
Kosten und Finanzen
|
| |
|
│ |
├ |
Organisation
|
| |
|
│ |
├ |
Projektstruktur
|
| |
|
│ |
├ |
Qualität
|
| |
|
│ |
├ |
Ressourcen
|
| |
|
│ |
├ |
Risiko
|
| |
|
│ |
├ |
Verträge und Nachforderungen
|
| |
|
│ |
└ |
Ziele
|
| |
|
DIN 69902:1987-08
|
| |
|
DIN 69903:1987-08
|
| |
|
DIN 69904:2000-11
|
| |
|
DIN 69905:1997-05
|
| |
|
Enterprise Governance
|
| |
|
Enterprise Resource Planning
|
| |
|
├ |
Controlling
|
| |
|
├ |
Finanz- und Rechnungswesen
|
| |
|
│ |
└ |
Anlagevermögen
|
| |
|
├ |
Enterprise Resource Planning for Information Technology
|
| |
|
├ |
Forschung und Entwicklung
|
| |
|
├ |
Funktionsbereiche des ERP
|
| |
|
├ |
Materialwirtschaft
|
| |
|
│ |
├ |
Beschaffung
|
| |
|
│ |
├ |
Bewertung
|
| |
|
│ |
├ |
Disposition
|
| |
|
│ |
└ |
Lagerhaltung
|
| |
|
├ |
Personalwirtschaft
|
| |
|
│ |
├ |
Stellenbeschreibung
|
| |
|
│ |
└ |
Zuständigkeit und Verantwortlichkeit
|
| |
|
├ |
Produktion
|
| |
|
├ |
Stammdatenverwaltung
|
| |
|
└ |
Verkauf und Marketing
|
| |
|
ERP
|
| |
|
ERP4IT
|
| |
|
eSKiMoS
|