Change Management roles

translates to German

Change Management Rollen

is part of

Change Management process the Process responsible for controlling the Lifecycle of all Changes

lists

Performance and Risk Evaluation Manager has the following responsibilities:

* uses Service Design and release package to develop the evaluation plan as input to service testing

* establishes risks and issues associated with all aspects of the Service Transition

* provides evaluation report as input to Change Management

Change Authority generic role which approves or disapproves a Change. This role must be assigned for each and every change, based on a policy. Sometimes the type of a CI to be changed determines the function which playes the Change Authority role.

Sometimes the owner ...

Change Advisory Board a body that exists to support the authorization of changes and to assist Change Management in the assessment and prioritization of changes

Emergency Change Advisory Board a subset of the Change Advisory Board that makes decisions about high-impact Emergency Changes

In an emergency situation it may not be possible to convene a full CAB meeting. Where CAB approval is required, this will be provided by the Emergency CAB.

see publication details, table of content or references of 'Service Transition'

Source: Service Transition (OGC)

  • 4.2 Change Management
  • 6.3 Organization models to support Service Transition

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Dies ist ein Teil des Body of Service Knowledge der Continental Software GmbH, zusammengetragen aus den Best Practices der ITIL und CobiT und PMBOK Frameworks, der ISO 20000 Norm, sowie aus eigener Erfahrung.

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