PO07 Manage IT human resources

focuses on

assigning roles that correspond with skills

creating position descriptions

ensuring awareness of dependency on individuals

establishing a defined review process

hiring and training personnel

motivating through clear career paths

is controlled by

PO07.1 Personnel Recruitment and Retention Maintain IT personnel recruitment processes in line with the overall organisation´s personnel policies and procedures (e.g., hiring, positive work environment, orienting). Implement processes to ensure that the organisation has an appropriately deployed IT workforce with the skills necessary to achieve organisational goals.

PO07.2 Personnel Competencies Regularly verify that personnel have the competencies to fulfil their roles on the basis of their education, training and/or experience. Define core IT competency requirements and verify that they are being maintained, using qualification and certification programmes where appropriate.

PO07.3 Staffing of Roles Define, monitor and supervise roles, responsibilities and compensation frameworks for personnel, including the requirement to adhere to management policies and procedures, the code of ethics, and professional practices. The level of supervision should be in line with the sensitivity of the position ...

PO07.4 Personnel Training Provide IT employees with appropriate orientation when hired and ongoing training to maintain their knowledge, skills, abilities, internal controls and security awareness at the level required to achieve organisational goals.

PO07.5 Dependence Upon Individuals Minimise the exposure to critical dependency on key individuals through knowledge capture (documentation), knowledge sharing, succession planning and staff backup.

PO07.6 Personnel Clearance Procedures Include background checks in the IT recruitment process. The extent and frequency of periodic reviews of these checks should depend on the sensitivity and/or criticality of the function and should be applied for employees, contractors and vendors.

PO07.7 Employee Job Performance Evaluation Require a timely evaluation to be performed on a regular basis against individual objectives derived from the organisation´s goals, established standards and specific job responsibilities. Employees should receive coaching on performance and conduct whenever appropriate.

PO07.8 Job Change and Termination Take expedient actions regarding job changes, especially job terminations. Knowledge transfer should be arranged, responsibilities reassigned and access rights removed such that risks are minimised and continuity of the function is guaranteed.

is part of

Plan and Organise (PO) covers strategy and tactics, and concerns the identification of the way IT can best contribute to the achievement of the business objectives.

The realisation of the strategic vision needs to be planned, communicated and managed for different perspectives.

A proper organisation as well as ...

can be mapped from

Personalwirtschaft

supports

Acquire and maintain IT skills that respond to the IT strategy

Create IT agility