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IT Goals

Definition: a selection of relevant IT goals which support business goals for IT, according to CobiT; should not be regarded as a complete set of all possible IT goals

lists

Respond to business requirements in alignment with the business strategy

Respond to governance requirements in line with board direction

Ensure satisfaction of end users with service offerings and service levels

Optimise use of information

Create IT agility

Define how business functional and control requirements are translated in effective and efficient automated solutions.

Acquire and maintain integrated and standardised application systems

Acquire and maintain an integrated and standardised IT infrastructure

Acquire and maintain IT skills that respond to the IT strategy

Ensure mutual satisfaction of third-party relationships.

Ensure seamless integratation of applications into business processes

Ensure transparency and understanding of IT cost, benefits, strategy, policies and service levels

Ensure proper use and performance of the applications and technology solutions

Account for and protect all IT assets.

Optimise the IT infrastructure, resources and capabilities.

Reduce solution and service delivery defects and rework.

Protect the achievement of IT objectives.

Establish clarity on the business impact of risks to IT objectives and resources.

Ensure that critical and confidential information is withheld from those who should not have access to it

Ensure that automated business transactions and information exchanges can be trusted

Ensure that IT services and infrastructure can properly resist and recover from failures due to error, deliberate attack or disaster

Ensure minimum business impact in the event of an IT service disruption or change

Make sure that IT services are available as required

Improve IT´s cost-efficiency and its contribution to business profitability

Deliver projects on time and on budget, meeting quality standards.

Maintain the integrity of information and processing infrastructure

Ensure IT compliance with laws, regulations and contracts.

Ensure that IT demonstrates cost-efficient service quality, continuous improvement and readiness for future change

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Dies ist ein Teil des Body of Service Knowledge der Continental Software GmbH, zusammengetragen aus den Best Practices der ITIL und CobiT und PMBOK Frameworks, der ISO 20000 Norm, sowie aus eigener Erfahrung.

© Continental Software GmbH; ITIL® und IT Infrastructure Library® sind eingetragene Warenzeichen des Office of Government Commerce (OGC). COBIT® ist eingetragenes Warenzeichen der Information Systems Audit and Control Association (ISACA). ISO® ist eingetragenes Warenzeichen der International Organization for Standardization. PMI und PMBOK sind eingetragene Marken des Project Management Institute, Inc. Andere hier erwähnte Inhalte, Produkt- oder Firmennamen können die Warenzeichen ihrer jeweiligen Eigentümer sein.